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Ticketmaster

Disclosed May 31, 20242 years ago1,000 affectedConfirmed

Official notice

Ticketmaster customer data stolen from Snowflake cloud database and offered for sale

Live Nation told the SEC it found unauthorized activity on May 20, 2024 in a third-party cloud database holding mostly Ticketmaster data, and a criminal offered the alleged user data for sale on May 27. The database was hosted on Snowflake; the ShinyHunters group claimed 560 million records.

What is known

People affected1,000 (as reported by the organization)
DisclosedMay 31, 2024
DiscoveredMay 23, 2024
HappenedApr 2, 2024
AttackCredential stuffing
Data exposedNames, Government IDs, Emails, Phone numbers, Addresses, Payment cards
SectorMedia · US
StatusConfirmed
Part ofSnowflake (2024)

Sources

Source
California Attorney General breach notice: Ticketmasteroag.ca.gov · Official notice
Washington Attorney General breach notice: Ticketmasteratg.wa.gov · Official notice
Notice letter filed with the Delaware DOJ: TicketMasterattorneygeneral.delaware.gov · Official notice
Oregon DOJ breach notice: Ticketmasterjustice.oregon.gov · Official notice
Live Nation confirms Ticketmaster was hacked, says personal information stolen in data breachtechcrunch.com · News
Ticketmaster confirms hack which could affect 560mbbc.com · News
Live Nation Entertainment Form 8-K (May 31, 2024)sec.gov · SEC filing
Vermont Attorney General: 2024-07-05 Ticketmaster Data Breach Notice to Consumersago.vermont.gov · Official notice
Indiana Attorney General 2024 data breach report: Ticketmasterin.gov · Official notice

Notices filed

WhereFiledPeople
ResearchtotalMay 31, 2024
Washington AGresidents of WAJun 22, 2024500
Oregon DOJresidents of ORJun 26, 2024250
California AGresidents of CAJun 27, 2024
Indiana AGresidents of INJun 27, 20241,000
Vermont AGresidents of VTJul 5, 2024
Delaware DOJresidents of DEJul 8, 2024500

Same campaign

History of this record
  • 2026-09-25 · records_basis: empty to organization · backfill source
  • 2026-09-25 · records: empty to 1000 · backfill source
  • 2026-09-25 · source: empty to https://ago.vermont.gov/document/2024-07-05-ticketmaster-data-breach-notice-consumers · backfill source
  • 2026-09-25 · campaign: empty to snowflake-2024 · seed source
  • 2026-09-25 · sector: other to media · seed source
  • 2026-09-25 · attack: hacking to credential-stuffing · seed source
  • 2026-09-25 · data_types: ["names","government-id"] to ["names","government-id","emails","phone","addresses","payment-card"] · seed source
  • 2026-09-25 · disclosed: 2024-06-22 to 2024-05-31 · seed source
  • 2026-09-25 · summary: empty to Live Nation told the SEC it found unauthorized activity on May 20, 2024 in a third-party cloud database holding mostly Ticketmaster data, and a criminal offered the alleged user data for sale on May 27. The database was hosted on Snowflake; · seed source
  • 2026-09-25 · title: empty to Ticketmaster customer data stolen from Snowflake cloud database and offered for sale · seed source
  • 2026-09-25 · data_types: [] to ["names","government-id"] · backfill source
  • 2026-09-25 · attack: unknown to hacking · backfill source
  • 2026-09-25 · disclosed: 2024-06-27 to 2024-06-22 · backfill source
  • 2026-09-25 · discovered: empty to 2024-05-23 · backfill source
  • 2026-09-25 · added · backfill source

First seen 2026-09-25 (California AG), confirmed by California AG. Record counts are as reported. Not legal advice.

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