The covered entity (CE), Peach State Health Plan, reported that its business associate (BA) experienced a batch processing error in its print fulfillment process that affected the protected health information (PHI) of 3,443 individuals. The PHI involved included names, health insurance information, and dates of birth. The CE notified HHS, and the BA notified affected individuals and the media. In response to the breach, the BA updated its batch processing software to improve quality control and added manual intervention quality checks in the print fulfillment process.
