CVS Caremark

Business associate (BA) employees erroneously sent 4,305 health plan members' protected health information (PHI) to other plan members. The PHI involved in the breach included names and prescribed medication(s). The covered entity, Northrop Grumman Retiree Health Plan, provided breach notification to HHS, and the BA, CVS Caremark, provided breach notification to affected individuals and the media. Following the breach, the BA revised its quality control policies for targeted mailings and retrained employees involved in the breach to prevent similar incidents in the future. OCR obtained assurances that the BA implemented the breach notification and policy revisions listed above.