WellCare Health Plans, Inc., the covered entity (CE), reported that multiple employees mailed the protected health information (PHI) of 50,440 individuals to the wrong recipients. The PHI involved included names and medication information. The CE notified HHS, affected individuals, the media, and posted substitute notice on its website. The CE also provided one year of complimentary credit monitoring services to those affected. In its mitigation efforts, the CE implemented additional administrative safeguards to better protect its PHI. OCR obtained assurances that the CE implemented the corrective actions noted.
