ViaTech Publishing Solutions

The covered entity (CE), United Health, reported that its business associate (BA), Via Tech Publishing Solutions, sent emails containing the protected health information (PHI) of 2,431 individuals to the wrong recipients. The PHI involved included names, dates of birth, diagnoses/conditions, health insurance information, and financial data. The CE notified HHS, affected individuals, and provided complimentary identity theft protection services to those affected by this breach. In its mitigation efforts, the BA implemented additional administrative and technical safeguards and retrained its staff. OCR obtained assurances that the BA implemented the corrective actions noted.