UMass Memorial Health Care

The covered entity (CE), UMass Memorial Health, reported that several employees were the subjects of an email phishing scheme that affected the protected health information (PHI) of 4,270 individuals. The PHI involved included names, Social Security numbers, dates of birth, addresses, drivers’ license numbers, diagnoses, lab results, and health insurance information. The CE notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the CE provided complimentary credit monitoring services and implemented additional administrative and technical safeguards. Staff were retrained on email security.