Ultimate Care

The covered entity (CE), Ultimate Care, reported that multiple employees were the victims of an email phishing attack affecting the protected health information (PHI) of 15,788 individuals. The PHI involved included names, dates of birth, Social Security numbers, diagnoses, medications, and financial and other treatment information. The CE notified HHS, affected individual, the media, and provided substitute notice. In response to the breach, the CE provided affected individuals with complimentary credit monitoring services, revised its procedures regarding the complexity of email passwords, and retrained employees on email security.