TriHealth Cancer Institute

The covered entity (CE), TriHealth Cancer Institute, reported that employees inadvertently mailed the protected health information (PHI) of 912 individuals to the wrong recipients. The PHI involved included names, diagnoses, and treatment information. The CE notified HHS, affected individuals, the media, and provided substitute notice. The CE also provided a toll-free phone number for questions or concerns. In its mitigation efforts, the CE implemented additional administrative and technical safeguards and retrained its staff. OCR obtained assurances that the CE implemented the aforementioned corrective actions.