The covered entity (CE), TennCare, reported that a computer error caused some people to be added to incorrect household accounts and may have caused people from one household to view information from another household. The breach affected the protected health information (PHI) of 1,694 individuals. The PHI involved included names, identification numbers, dates of birth, addresses, and Social Security numbers. The CE notified HHS, affected individuals, and the media. In response to the breach, the CE provided complimentary credit monitoring services and implemented additional administrative, technical, and security safeguards to better protect its PHI. OCR provided technical assistance regarding the timeliness requirements of the HIPAA Breach Notification Rule.
