South Western Communications

The covered entity (CE), South West Communications, Inc., reported that it experienced a cyberattack that affected the protected health information (PHI) of 1,115 individuals. The PHI involved included names, addresses, dates of birth, drivers’ license and Social Security numbers, claims and financial information, diagnoses/ conditions, lab results, and medications. The CE notified HHS and the affected individuals and provided substitute notice. In response to the breach, the CE provided complimentary identity protection services and implemented additional administrative and technical safeguards to better protect its PHI. The CE received technical assistance from OCR regarding its health information privacy compliance obligations.