Sorenson Communications/CaptionCall Group Health Plan
Disclosed Apr 24, 201412 years ago9,800 affectedConfirmed
Sorenson Communications filed a breach report on behalf of its CaptionCall Group Health Plan indicating that, between February 20 and March 3, 2014, an unknown third party hacked into the CaptionCall account with Sorenson’s payroll vendor which compromised employment-related information gathered by Sorenson from and about its employees, their dependents, beneficiaries, and/or emergency contacts. The breach affected approximately 9,800 individuals. Sorenson provided notice to HHS, affected individuals, and the media. After verifying the circumstances of the breach and the character of the breached information, OCR closed the breach upon determining that the hacked data constituted employment records, which are excluded from the definition of PHI.
What is known
| People affected | 9,800 (as reported to HHS) |
|---|---|
| Disclosed | Apr 24, 2014 |
| Attack | Hacking |
| Data exposed | Names, Health |
| Sector | Insurance · US |
| Status | Confirmed |
Sources
| Source | |
|---|---|
| HHS OCR breach report (archive, resolved): Sorenson Communications/CaptionCall Group Health Plan (Health Plan, UT)ocrportal.hhs.gov · Official notice | Official notice |
Notices filed
| Where | Filed | People |
|---|---|---|
| HHS archivetotal | Apr 24, 2014 | 9,800 |
History of this record
- 2026-09-25 · added · backfill source
First seen 2026-09-25 (HHS archive), confirmed by HHS OCR. Record counts are as reported. Not legal advice.
Everything about Sorenson Communications/CaptionCall Group Health Plan