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Sorenson Communications/CaptionCall Group Health Plan

Disclosed Apr 24, 20149,800 affectedConfirmed

Official notice

Sorenson Communications filed a breach report on behalf of its CaptionCall Group Health Plan indicating that, between February 20 and March 3, 2014, an unknown third party hacked into the CaptionCall account with Sorenson’s payroll vendor which compromised employment-related information gathered by Sorenson from and about its employees, their dependents, beneficiaries, and/or emergency contacts. The breach affected approximately 9,800 individuals. Sorenson provided notice to HHS, affected individuals, and the media. After verifying the circumstances of the breach and the character of the breached information, OCR closed the breach upon determining that the hacked data constituted employment records, which are excluded from the definition of PHI.

What is known

People affected9,800 (as reported to HHS)
DisclosedApr 24, 2014
AttackHacking
Data exposedNamesHealth
SectorInsurance · US
StatusConfirmed

Sources

Notices filed

History of this record
Added2026-09-25
First recordedby backfillSource

First seen 2026-09-25 (HHS archive), confirmed by HHS OCR. Record counts are as reported. Not legal advice.

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