Shands Teaching Hospitals and Clinics

The covered entity (CE), Shands Teaching Hospitals and Clinics, reported that an employee impermissibly accessed the medical records of 941 individuals. The protected health information (PHI) involved included names, dates of birth, addresses, diagnoses, health insurance information, and medical record numbers. The CE notified HHS, affected individuals, the media, and posted substitute notice on its website. In its mitigation efforts, the CE provided complimentary credit monitoring services to those affected, sanctioned the employee responsible, and implemented new administrative and technical safeguards to better protect its PHI. All employees were retrained.