Breachesby GlyphServiceaide
Disclosed May 9, 2025483,126 affectedSettled
Unsecured Serviceaide database exposed 483,126 Catholic Health patients
IT service management and agentic AI vendor Serviceaide said a Catholic Health Elasticsearch database was exposed online without authentication between September 19 and November 5, 2024, containing data of 483,126 patients including SSNs and medical data. It settled litigation for $1.8 million.
What is known
| People affected | 483,126 (as reported by the organization) |
|---|---|
| Disclosed | May 9, 2025 |
| Discovered | Nov 15, 2024 |
| Attack | Exposed data |
| Data exposed | NamesDates of birthSocial Security numbersHealthInsuranceCredentials and tokens |
| Sector | AI · US |
| Status | Settled |
| Lawsuit or fine | $1.8M class action settlement (2026) |
Sources
May 2025 Healthcare Data Breach ReportServiceaide Pays $1.8 Million to Settle Data Breach LitigationUnsecured Serviceaide Database Exposed Data of 483,000 Catholic Health PatientsVermont Attorney General: 2025-05-09 Serviceaide Data Breach Notice to ConsumersHHS OCR breach report (archive, resolved): Serviceaide (Business Associate, CA)
Notices filed
History of this record
empty to https://ocrportal.hhs.gov/ocr/breach/breach_report.jsfby backfillSource
press to officialby backfillSource
https://www.hipaajournal.com/serviceaide-data-breach/ to https://ago.vermont.gov/document/2025-05-09-serviceaide-data-breach-notice-consumersby backfillSource
empty to vt-agby backfillSource
0 to 1by backfillSource
2025-05-19 to 2025-05-09by backfillSource
First recordedby seedSource
First seen 2026-09-25 (Research), confirmed by Vermont AG. Record counts are as reported. Not legal advice.