Service Access & Management

Service Access & Management, the covered entity (CE), reported that it experienced a ransomware incident that affected the protected health information (PHI) of 1,450 individuals. The PHI involved included names, addresses, dates of birth, social security and drivers’ license numbers, and medical information and health insurance information. The CE notified HHS, impacted individuals, the media, and posted substitute notice to its website. In its mitigation efforts, the CE implemented additional administrative, technical, and security safeguards to better protect its sensitive data. OCR provided technical assistance regarding the HIPAA Rules.