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SCAN Health Plan

Disclosed Aug 22, 201610 years ago87,069 affectedConfirmed

Official notice

Person(s) with electronic account access impermissibly used a sales database containing the protected health information of the covered entity's (CE) prospective and enrolled members. Approximately 87,069 individuals were affected. The electronic PHI (ePHI) involved in the breach included names, addresses, phone numbers, dates of birth, social security numbers (of 498 individuals), and sales call notes related to diagnoses/health conditions, medications, and physicians' names. The CE provided breach notification to HHS, affected individual, and the media. Following the breach, the CE implemented procedures to increase the monitoring of the database and enhanced its technical security procedures regarding authentication for database access. OCR’s investigation resulted in the CE enhancing its practices for safeguarding ePHI.

What is known

People affected87,069 (as reported to HHS)
DisclosedAug 22, 2016
HappenedMar 4, 2016
AttackInsider
Data exposedNames, Health
SectorHealthcare · US
StatusConfirmed

Sources

Source
California Attorney General breach notice: SCAN Health Planoag.ca.gov · Official notice
HHS OCR breach report (archive, resolved): SCAN Health Plan (Health Plan, CA)ocrportal.hhs.gov · Official notice

Notices filed

WhereFiledPeople
California AGresidents of CAAug 22, 2016
HHS archivetotalAug 22, 201687,069
History of this record
  • 2026-09-25 · attack: unknown to insider · backfill source
  • 2026-09-25 · data_types: [] to ["names","health"] · backfill source
  • 2026-09-25 · records_basis: empty to hhs · backfill source
  • 2026-09-25 · records: empty to 87069 · backfill source
  • 2026-09-25 · summary: empty to Person(s) with electronic account access impermissibly used a sales database containing the protected health information of the covered entity's (CE) prospective and enrolled members. Approximately 87,069 individuals were affected. The elec · backfill source
  • 2026-09-25 · added · backfill source

First seen 2026-09-25 (California AG), confirmed by California AG. Record counts are as reported. Not legal advice.

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