Breachesby GlyphRxBenefits
Disclosed Mar 18, 20243,396 affectedConfirmed
The business associate (BA), RxBenefits, reported that a workforce member mailed the protected health information (PHI) of 3,396 individuals to the wrong recipients. The PHI involved included names, addresses, health insurance information, and medication type. The BA notified HHS, affected individuals, the media, and provided substitute notice on its website. In response to the breach the BA retrained the workforce member on mail merge procedures and implemented quarterly privacy training to all staff. OCR provided technical assistance regarding the HIPAA Rules.
What is known
| People affected | 3,396 (as reported to HHS) |
|---|---|
| Disclosed | Mar 18, 2024 |
| Attack | Insider |
| Data exposed | NamesHealth |
| Sector | Healthcare · US |
| Status | Confirmed |
Sources
Notices filed
History of this record
First recordedby backfillSource
First seen 2026-09-25 (HHS archive), confirmed by HHS OCR. Record counts are as reported. Not legal advice.