Rhode Island Executive Office of Health and Human Services

The Rhode Island Executive Office of Health and Human Services, the covered entity (CE), reported that it inadvertently mailed the protected health information (PHI) of 1,100 individuals to the wrong recipients. The PHI involved included names, birthdates, and partial Social Security numbers. The CE notified OCR, affected individuals, the media, and provided free credit monitoring services. In its mitigation efforts, the CE revised its administrative safeguards and retrained its staff.