Relation Insurance, Inc

Relation Insurance, Inc., the business associate (BA), reported that an employee was the victim of an email phishing scheme that affected the electronic protected health information (ePHI) of 4,335 individuals. The ePHI involved included names, addresses, dates of birth, Social Security numbers, claims information, diagnoses, medications prescribed, and treatment information. The BA notified HHS, affected individuals, the media, and provided substitute notice on its website. The BA also established a toll free number for questions and concerns and offered complimentary credit monitoring services to affected individuals. In its mitigation efforts, the BA implemented additional administrative and technical safeguards and retrained its staff on the proper methods of identifying fraudulent email communications. During the investigation OCR provided the BA with technical assistance regarding the HIPAA Security Rule and Breach Notification Rule.