RCM Enterprise Services
Disclosed Jan 6, 20206 years ago5,965 affectedConfirmed
RCM Enterprise Services, the business associate (BA), reported that its subcontractor inadvertently exposed the protected health information (PHI) of 5,965 individuals due to a mailing error. The PHI involved included names, addresses, lab results, clinical and financial information, and other treatment information. The BA notified HHS, affected individuals, and the media. In its mitigation efforts, the subcontractor implemented additional technical safeguards and retrained its staff. During the investigation, OCR provided technical assistance to the BA regarding breach notification requirements and obtained assurances that the subcontractor implemented the corrective actions noted.
What is known
| People affected | 5,965 (as reported to HHS) |
|---|---|
| Disclosed | Jan 6, 2020 |
| Attack | Insider |
| Data exposed | Names, Health |
| Sector | Healthcare · US |
| Status | Confirmed |
Sources
| Source | |
|---|---|
| HHS OCR breach report (archive, resolved): RCM Enterprise Services (Business Associate, FL)ocrportal.hhs.gov · Official notice | Official notice |
Notices filed
| Where | Filed | People |
|---|---|---|
| HHS archivetotal | Jan 6, 2020 | 5,965 |
History of this record
- 2026-09-25 · added · backfill source
First seen 2026-09-25 (HHS archive), confirmed by HHS OCR. Record counts are as reported. Not legal advice.