Presence Healthcare Services

The covered entity (CE), Presence Healthcare Services dba Presence Medical Group, reported that an employee mistakenly mailed letters containing the protected health information (PHI) of 921 individuals to the wrong recipients. The PHI involved included names and treatment information. The CE notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the CE retrained the employee responsible for the breach and revised its policies and procedures.