Preferred Care Home Health Services

The covered entity (CE), Preferred Care Home Health Services, reported that several employees were the victims of an email phishing schemed that affected the electronic protected health information (ePHI) of 2,374 individuals. The ePHI involved included names, dates of birth, Social Security numbers, addresses, drivers’ license numbers, diagnoses, and medications prescribed. The CE notified HHS, affected individuals, the media, and provided substitute notice on its website. The CE also provided complimentary credit monitoring and identity protection services. In response to the breach, the CE implemented additional technical safeguards and retrained its staff on recognizing and responding to fraudulent email communications. OCR obtained assurances that the CE implemented the corrective actions noted.