Breachesby GlyphPermanent TSB
Disclosed May 8, 2026Settled
Fraudsters posing as customers hijacked accounts via call centre; DPC fines of EUR 277,500
In three incidents first reported to the DPC in May 2022, fraudsters holding some customer information called Permanent TSB's Open24 contact centre posing as customers, changed account details and obtained more data, leaving some customers with losses. The DPC fined PTSB EUR 250,000 for security failures and EUR 27,500 for late notification.
What is known
| People affected | Not stated in the sources we have |
|---|---|
| Disclosed | May 8, 2026 |
| Discovered | May 2022 |
| Attack | Phishing |
| Data exposed | FinancialNamesPhone numbers |
| Sector | Finance · IE |
| Status | Settled |
| Lawsuit or fine | EUR 277,500 Irish DPC fines (May 2026) (about $320K) |
Sources
Notices filed
History of this record
First recordedby seedSource
First seen 2026-09-25 (Research), confirmed by Research. Record counts are as reported. Not legal advice.