OrthoWest, the business associate (BA) and covered entity (CE), reported that an employee was the subject of an email phishing scheme that compromised the protected health information (PHI) of 1,369 individuals. The PHI involved included names, addresses, dates of birth, drivers’ license and Social Security numbers, claims and financial information, diagnoses, lab results, medications, and other treatment information. The BA notified HHS, affected individuals, the media, and provided substitute notice. In its mitigation efforts, the BA provided complimentary credit monitoring and implemented additional administrative, technical, and security safeguards. Staff were retrained on email security.
