North Carolina Department of Health and Human Services

The covered entity (CE), North Carolina Department of Health and Human Services, reported that an employee of its business associate (BA) mailed the protected health information (PHI) of 3,437 individuals to the wrong recipients. The PHI involved clinical and demographic information. The CE notified HHS, the affected individuals, the media, and provided substitute notice. In response to the breach, the CE and BA implemented additional administrative, technical, and security safeguards and retrained workforce members to better protect its PHI.