National Seating & Mobility

National Seating & Mobility, Inc., the covered entity (CE), reported that several employees were the victims of an email phishing scheme that affected the electronic protected health information (ePHI) of 3,800 individuals. The ePHI involved included names, birthdates, Social Security numbers, addresses, diagnoses, and treatment information. The CE notified HHS, affected individuals, and the media. In its mitigation efforts, the CE implemented additional administrative, technical, and security safeguards to better protect its ePHI. All staff members were retrained on the proper methods of identifying fraudulent email communications. During the investigation, OCR provided technical assistance regarding the HIPAA Security Rule. OCR obtained assurances that the CE implemented the corrective actions noted.