Looking Glass Counseling

The covered entity (CE), Looking Glass Counseling, reported its business associate (BA) may have altered security settings on its online platform that potentially affected the protected health information (PHI) of 2,739 individuals. The PHI involved included names, email addresses, phone numbers, diagnoses, and other treatment information. The CE notified HHS and the affected individuals. In response to the breach, the CE implemented additional administrative, technical, and security safeguards to better protect PHI.