Lifesprk

The covered entity (CE), Lifesprk, reported that two of its employees were victims of an email phishing scheme that affected that protected health information (PHI) of 9,000 individuals. The PHI involved included names, medical record numbers, Social Security numbers, health insurance information, financial information, diagnoses/conditions, and other treatment information. The CE notified HHS, affected individuals, the media, and established a dedicated call center for questions or concerns. The CE also offered complimentary credit monitoring and identity theft protection services. In its mitigation efforts, the CE sanctioned the responsible employees, implemented additional administrative, technical, and security safeguards, and retrained its staff on the proper methods of identifying fraudulent email communications. OCR obtained assurances that the CE implemented the corrective actions noted.