The covered entity (CE), Lee Memorial Health System, erroneously sent a letter to about 1,600 patients with the incorrect patients’ names due to an administrative error. The CE determined that the protected health information (PHI) of 1,508 individuals was involved in the breach, including names, physicians’ names and specialties. The CE provided breach notification to HHS, affected individuals, and the media. Following the breach, the CE reviewed the incident, determined where the breakdown occurred, and identified opportunities for improvement. Additionally, the CE improved administrative safeguards by implementing new procedures for data requests. The CE also retrained the responsible workforce members. OCR obtained assurances that the CE implemented the corrective actions listed above.
