A list containing the protected health information (PHI) of 546 patients was stolen from the vehicle of the covered entity's (CE) employee. The breached PHI included names, dates of birth, social security numbers, and Medicaid information. Following the breach, the CE changed its practices and procedures to safeguard PHI and trained staff on its new policies. As a result of OCR's investigation, the CE improved its process for reporting breaches and mitigating harm.