Iowa Veterans Home

On April 13, 2017, three Iowa Veterans Home employees mistakenly provided their credentials in response to a phishing email during the covered entity’s (CE) migration from Microsoft to Google for emails. The breach potentially affected the protected health information (PHI) of 2,969 individuals, including full names, social security numbers, dates of birth, addresses, driver’s licenses, and clinical information. The CE provided timely breach notification to HHS, affected individuals, and the media. The CE retrained staff and initiated testing two-factor email authentication with staff and customers. OCR obtained assurances from the CE that it has implemented the corrective actions listed above.