Integrated Services of Kalamazoo

The covered entity (CE), Integrated Services of Kalamazoo, reported that multiple employees were the subjects of an email phishing scheme that affected the protected health information (PHI) of 3,754 individuals. The PHI involved included names, addresses, Social Security numbers, claims and financial information, dates of birth, diagnoses, lab results, medications, and other treatment information. The CE notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the CE strengthened its administrative and technical safeguards and retrained its staff on email security.