Independence Blue Cross

The covered entity (CE), Independence Blue Cross, reported that multiple employees shared passwords to its computer system and servers which compromised the electronic protected health information (ePHI) of 2,393 individuals. The ePHI involved included names, claims information, medications prescribed, and other treatment information. The CE notified HHS, affected individuals, the media, and offered complimentary credit monitoring services. A dedicated phone line was established for questions or concerns. In its mitigation efforts, the CE implemented additional administrative, technical, and security safeguards to better protect its ePHI.