Hopebridge

On July 19, 2018, the covered entity (CE), Hopebridge, learned that an unauthorized actor may have gained access to some employees' email accounts between March and July 2018. This breach involved the clinical information of 1,411 individuals. The CE provided breach notification to HHS, affected individuals, and the media. Following the breach, the CE formalized its incident response reporting procedure and trained staff on the new procedure. It also improved safeguards by implementing additional access controls, including two-factor authentication for all system administrators and executive staff. OCR obtained documented assurances that the CE implemented these corrective action steps.