HM Health Solutions
Disclosed Sep 17, 20206 years ago1,798 affectedConfirmed
HM Health Solutions, the business associate (BA), reported that its business associate (BA) sent boxes containing the protected health information (PHI) of 1,798 individuals to the wrong recipients. The PHI involved included names, addresses, diagnoses, medical conditions, and claims information. The BA notified HHS, affected individuals, the media, and posted substitute notice on its website. Complimentary credit monitoring services were also provided. In its mitigation efforts, the BA implemented additional administrative safeguards and retrained its staff. OCR obtained assurances that the BA implemented the corrective actions noted.
What is known
| People affected | 1,798 (as reported to HHS) |
|---|---|
| Disclosed | Sep 17, 2020 |
| Attack | Insider |
| Data exposed | Names, Health |
| Sector | Healthcare · US |
| Status | Confirmed |
Sources
| Source | |
|---|---|
| HHS OCR breach report (archive, resolved): HM Health Solutions (Business Associate, PA)ocrportal.hhs.gov · Official notice | Official notice |
Notices filed
| Where | Filed | People |
|---|---|---|
| HHS archivetotal | Sep 17, 2020 | 1,798 |
History of this record
- 2026-09-25 · added · backfill source
First seen 2026-09-25 (HHS archive), confirmed by HHS OCR. Record counts are as reported. Not legal advice.