H.E.L.P. Financial

A programming error in a business associate's IT system caused the PHI of patients to be printed on letters sent to other patients. The printing error affected approximately 9475 individuals.The protected health information involved in the breach included patient names, medical record numbers and account balances. Following the discovery of the breach, the BA corrected the programming error and implemented additional quality checks. Additionally, the BA notified the affected individuals and the CE notified the local media. \