Cigna-HealthSpring

The covered entity (CE), Cigna-HealthSpring, discovered that on January 30, 2015, an employee accidently mislabeled envelopes containing health risk assessment surveys which were mailed to 862 patients. The CE provided breach notification to HHS, affected individuals, and the media. In response to the breach, the CE created new procedures for mailings and provided training to staff members. OCR obtained assurances that the CE implemented the corrective actions listed above.