Blue Cross and Blue Shield of Illinois

The covered entity (CE), Blue Cross and Blue Shield of Illinois, discovered fraudulent registration activity in its member portal system, Blue Access for Members, that affected the protected health information (PHI) of 6,903 individuals. The PHI involved included clinical, demographic, and financial information. The CE provided breach notification to the affected individuals, the media, the HHS Secretary, and posted substitute breach notice on their websites. In response to the breach, the CE provided complimentary credit monitoring services to the affected individuals, and implemented additional administrative, technical, and security safeguards to better protect its PHI.