Bloom Physical Therapy

On February 1, 2017, the covered entity (CE), Bloom Physical Therapy, LLC dba Physicians Physical Therapy Service, erroneously sent an email regarding a change in ownership to past and current clients so that email addresses in the mailing were visible to all recipients. The email was sent to approximately 500 individuals and may have contained names as a portion of some email addresses. The CE provided breach notification to HHS, affected individuals, and the media. The CE revised its policies and procedures and retrained staff. OCR provided substantial technical assistance to the CE and obtained assurances that the CE implemented the corrective actions noted above.