Benefit Outsourcing Solutions

Benefit Outsourcing Solutions, the business associate (BA), reported that one of its employees mistakenly uploaded files containing the electronic protected health information (ePHI) of 1,144 individuals to the web portal of its vendor. The ePHI involved included names and Social Security numbers. The BA notified HHS, affected individuals, the media, and provided substitute notice. In its mitigation efforts, the CE implemented additional administrative, technical, and security safeguards to better protect its ePHI. Staff were also re-trained. OCR obtained assurances that the BA implemented the corrective actions noted.