BeHealthy Florida

On September 23, 2015, the covered entity’s (CE) business associate (BA), RR Donnelly, inadvertently placed individuals' health insurance claim number (HICN) on the outside of envelopes containing benefit information packets that were mailed to the CE's members. The HICN is a Medicare beneficiary's identification number and it typically contains the beneficiary's social security number. The breach affected 835 individuals. The CE, BeHealthy, Florida, provided breach notification to HHS, affected individuals, and the media. The CE discussed with the BA the development of a standard procedure for any ad hoc manual member mailings, to be used in the event automated processes are unavailable. It also made processing and procedural changes to prevent similar breaches in the future. OCR obtained assurances that the CE implemented the corrective actions listed above.