Arkansas Total Care

The covered entity (CE), Arkansas Total Care, reported that a software application used by its business associate (BA) exposed the protected health information (PHI) of 578 individuals. The PHI involved included names, dates of birth, addresses, diagnoses, and claims information. The CE notified HHS, the affected individuals, the media, and provided substitute notice. In response to the breach, the CE provided complimentary credit monitoring services and the CE and BA implemented additional administrative, technical, and security safeguards to better protect its PHI.