Anthem BCBS of GA

The covered entity's (CE) sales representative used an incorrect group number based on an erroneous membership and data file, resulting in an impermissible disclosure of protected health information (PHI) to the CE's business associate (BA). This breach affected approximately 5,497 individuals and included demographic information. Following the breach, the CE obtained certification that the BA destroyed the PHI and determined that there was a low risk of harm to the affected individuals. The CE also sent a memorandum and its corrective action/sanction policy to the account manager's staff regarding quality control procedures, instituted an additional quality control procedure, and counseled the involved sales representative. OCR obtained assurances that the CE implemented the corrective action listed above. \ \