Aetna
Disclosed Nov 28, 201618,854 affectedConfirmed
Aetna Life Insurance Company and the affiliated covered entity (Aetna) has agreed to pay $1,000,000 to OCR and to adopt a corrective action plan to settle potential violations of the HIPAA Privacy and Security Rules. Aetna is an American managed health care company that sells traditional and consumer-directed health insurance and related services. In June 2017, Aetna submitted a breach report to OCR stating that on April 27, 2017, Aetna discovered that two web services used to display plan-related documents to health plan members allowed documents to be accessible without login credentials and subsequently indexed by various internet search engines. Aetna reported that 5,002 individuals were affected by this breach, and the protected health information (PHI) disclosed included names, insurance identification numbers, claim payment amounts, procedures service codes, and dates of service. In August 2017, Aetna submitted a breach report to OCR stating that on July 28, 2017, benefit notices were mailed to members using window envelopes. Shortly after the mailing, Aetna received complaints from members that the words "HIV medication" could be seen through the envelope's window below the
What is known
| People affected | 18,854 (as reported to HHS) |
|---|---|
| Disclosed | Nov 28, 2016 |
| Discovered | Apr 24, 2017 |
| Happened | Feb 1, 2017 |
| Attack | Insider |
| Data exposed | NamesHealth |
| Sector | Insurance · US |
| Status | Confirmed |
Sources
Notices filed
Other breaches at Aetna
History of this record
First seen 2026-09-25 (Oregon DOJ), confirmed by Oregon DOJ. Record counts are as reported. Not legal advice.