AdventHealth Orlando

The covered entity (CE), AdventHealth Orlando, reported that an employee inadvertently mailed billing statements containing the protected health information (PHI) of 1,514 individuals to the wrong recipients. The PHI involved included names, treatment information, claims data, health insurance information, and clinical information. The CE notified HHS, affected individuals, the media, and posted substitute notice on its website. Following the breach, the CE implemented additional administrative safeguards and retrained its employees to prevent future incidents of this nature. OCR obtained assurances that the CE implemented the corrective actions noted.