Advanced NeuroSpinal Care

A computer containing the electronic protected health information (ePHI) of 3,500 individuals was stolen from the office of a covered entity (CE). The ePHI included patient names, addresses, dates of birth, social security numbers, driver's licenses, claims information, diagnoses, and conditions. As a result of the loss, the CE upgraded the alarm system and replaced the server housing and storage security lock-up. The CE also notified affected individuals, the media, appropriate government agencies, and law enforcement. In addition, the CE established an office-based hotline to assist affected individuals. As a result of OCR's investigation, the CE has implemented regularly scheduled security risk analyses and has installed window bars, roll down shutters, four video surveillance cameras, and other physical security measures to prevent theft.