Guidance Center

The covered entity (CE), The Guidance Center, reported that several employees were victims of an email phishing attack that compromised the protected health information (PHI) of 23,104 individuals. The PHI involved included names, addresses, dates of birth, drivers’ license and Social Security numbers, financial information, diagnoses/conditions, lab results, and medication information. The CE notified HHS, affected individuals, the media, and provided substitute notice. In its mitigation efforts, the CE provided complimentary credit monitoring and identity theft services to those affected and implemented additional administrative and technical safeguards to better protect its sensitive data. Staff were retrained on email security. OCR provided technical assistance to the CE.