Fidelis Care
Disclosed Dec 15, 201510 years ago738 affectedConfirmed
The covered entity (CE), Fidelis Care, mailed Explanation of Benefits (EOB) letters to the wrong members. The EOBs contained the names, addresses, identification numbers and recent claim activities of 738 individuals. The CE provided breach notification to HHS and affected individuals and offered credit monitoring. Upon discovering the breach, the CE performed a risk assessment. As a result of OCR’s investigation, the CE revised its safeguards policy regarding the printing of documents containing protected health information (PHI) and implemented a quality review process to assist with the inspection of outgoing mail that contains PHI. Additionally, the CE sanctioned and retrained the employees involved in the breach.
What is known
| People affected | 738 (as reported to HHS) |
|---|---|
| Disclosed | Dec 15, 2015 |
| Attack | Insider |
| Data exposed | Names, Health |
| Sector | Insurance · US |
| Status | Confirmed |
Sources
| Source | |
|---|---|
| HHS OCR breach report (archive, resolved): Fidelis Care (Health Plan, NY)ocrportal.hhs.gov · Official notice | Official notice |
Notices filed
| Where | Filed | People |
|---|---|---|
| HHS archivetotal | Dec 15, 2015 | 738 |
History of this record
- 2026-09-25 · added · backfill source
First seen 2026-09-25 (HHS archive), confirmed by HHS OCR. Record counts are as reported. Not legal advice.